SunTop Printing Terms & Conditions
Last Updated: April 2025 | Version 3.2
🔹 1. Order Process
✓ Step 1: Submit print-ready files (CMYK/300dpi/3mm bleed)
✓ Step 2: 50% deposit via T/T to start production
✓ Step 3: Balance payment before shipment
Average turnaround: 5-7 business days
🔹 2. Quality Standards
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Defect Policy: 0.01% defect rate guarantee
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Color Matching: Pantone ΔE<1.5 accuracy
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Proofing: Free digital proof | $200 physical sample
Walmart SFP-100 certified tolerances
🔹 3. Shipping & Delivery
Service Speed Coverage
Air Express 3-5 days Door-to-door
Sea Shipping 25-35 days Port-to-door
✓ Insurance: Included for all shipments
✓ Customs: Full documentation support
🔹 4. Intellectual Property
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Client warrants ownership of all submitted designs
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SunTop reserves right to reject:
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Copyright-infringing content
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Politically/religiously sensitive material
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View full Copyright Policy
📌 Key Policies
✅ Changes After Approval: Not permitted (prevents errors)
✅ Force Majeure: Not liable for delays beyond control
✅ Jurisdiction: Governed by Chinese law
📞 Contact Our Legal Team
For clarifications:
📱 WhatsApp +86 13927427509
24-hour response for urgent matters